Customer Service and Sales Manager
5 days ago
We are looking for a talented individual to fill the role of Customer Service and Sales Manager at Ez Living Furniture. As a key member of our team, you will play a vital role in driving sales growth and delivering exceptional customer service.
About Our CompanyEz Living Furniture is a family-run Irish retailer operating nationwide, with a strong online presence. We pride ourselves on offering a wide range of high-quality furniture products and excellent customer service.
We are committed to providing our customers with an outstanding shopping experience, and we are looking for someone who shares this vision.
Key ResponsibilitiesThe successful candidate will be responsible for:
- Demonstrating a highly determined drive for sales and leading by example
- Continuously communicating with and motivating the team to achieve sales targets
- Delivering exceptional customer service at all times, ensuring customers have a positive experience in our stores
- Holding responsibility for being the first point of contact for the store when liaising across internal departments
We are looking for someone with:
- Exceptional communication and coaching skills
- A proven people manager and team player
- Excellent administrative and organisational skills
- Proficient Microsoft Office user, with an easy ability to learn our in-house systems
In return for your hard work and dedication, we offer:
- Furniture experience would be a benefit, but not essential
- Ability to use your own initiative, escalating issues to senior management when appropriate
- Flexible working hours, including evenings, weekends, and holidays
- A fun, fast-paced, and high-energy work environment
- Culture of developing and promoting from within the company
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