Customer Advocate

Are you passionate about delivering exceptional customer service and making a positive impact in the lives of others?

We are seeking an experienced and friendly Customer Service Representative to join our dynamic team. As a key member of our sales and service environment, you will be responsible for providing top-notch customer experiences, building strong relationships with customers, and promoting our products and services.

• Provide exceptional customer service through phone, email, and in-store interactions.
• Build and maintain strong relationships with customers, understanding their needs and preferences.
• Upsell and cross-sell products and services to meet customer needs and drive business growth.
• Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
• Stay up-to-date on product knowledge, promotions, and company policies to ensure accurate information is provided to customers.

• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Proficiency in using technology, including CRM systems and other software applications.
• Previous customer service experience, preferably in a retail or sales environment.

• A competitive salary and bonus structure.
• Ongoing training and development opportunities to enhance your skills and career progression.
• A dynamic and supportive work environment that encourages collaboration and teamwork.
• A comprehensive benefits package, including health insurance, pension plan, and paid time off.
• The opportunity to work for a leading brand and contribute to its success.

• We value our employees and strive to create a positive and inclusive work environment that promotes diversity, equity, and inclusion.
• We offer flexible working arrangements and support work-life balance to ensure our employees can thrive both in and out of the workplace.
• We invest in our employees' professional development and provide opportunities for growth and advancement.
• We prioritize employee well-being and offer access to mental health resources, employee assistance programs, and more.