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Operations Director Role

1 week ago


Dublin, Dublin City, Ireland Amazon Full time

We are looking for a skilled Operations Director to join our team at Amazon. This senior leadership role requires a leader who can set the tone and direction for their teams, manage performance expectations, and drive results-oriented execution.

The successful candidate will possess a Bachelor's degree in Operations, Engineering, Science or relevant field and overall 8+ years of experience with min 4+ years in people management and operations leadership. They should also have experience in a management role in a technical/customer service/data operations environment and experience of creating and contributing to strategic planning processes.

Main Responsibilities:

  • Define and communicate a clear vision and strategy for your teams to achieve operational excellence and high performance.
  • Motivate and inspire your teams to deliver exceptional results, improve quality, productivity, and customer satisfaction.
  • Collaborate with cross-functional teams to identify and prioritize business initiatives and drive process improvements.
  • Analyze data and metrics to inform decision-making and drive continuous improvement.
  • Budget planning and management, ensuring alignment with business objectives and financial goals.
  • Develop and maintain strong relationships with internal stakeholders, including finance, HR, and other functional areas.
  • Mentor and coach team members to enhance their skills and abilities, promoting a culture of growth and development.
  • Foster a positive and inclusive work environment, promoting diversity, equity, and inclusion.