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Hotel Service Team Member

3 weeks ago

Shannon, Ireland Shannon Springs Hotel Full time
Hotel Service Team

The Shannon Springs Hotel is seeking a Hotel Service Team Member to join our dedicated team.

About the Role

  • To provide exceptional service to guests in a fast-paced hotel environment.
  • To work effectively in a team, supporting colleagues to achieve excellent service standards.
  • To maintain a clean and organised working environment, adhering to health and safety regulations.

Main Responsibilities

  1. Deliver outstanding customer service, responding promptly to guest requests and resolving any issues that may arise.
  2. Assist with the maintenance of a clean and safe working environment, adhering to health and safety regulations.
  3. Support colleagues to achieve excellent service standards, promoting a positive and supportive team culture.
  4. Develop knowledge and skills to improve service quality and efficiency.
  5. Contribute to the achievement of team goals and objectives.

Essential Requirements

  • Previous experience in a similar role or industry.
  • Excellent communication and interpersonal skills.
  • Ability to work flexible hours, including evenings and weekends.
  • Good time management and organisational skills.
  • Positive attitude and commitment to providing exceptional customer service.