Retail Operations Manager

2 days ago

Navan, Meath, Ireland beBeeLeader Full time €48,650 - €73,100
About This Role

This position involves overseeing the daily operations of a retail outlet, ensuring that customers receive exceptional service and support from a skilled team.

Key Responsibilities:
  • To lead and develop a team of retail professionals, providing coaching and training to enhance their skills and performance.
  • To promote a positive and welcoming customer experience, encouraging staff to engage with customers and provide expert knowledge about products.
  • To drive sales growth and maximise profit through effective trading strategies and expertise.
  • To ensure the safety and security of the store and its employees, promoting the use of security tools and protocols.
Requirements:
  • Excellent communication and leadership skills, with experience in managing small teams and driving results.
  • A natural ability to connect with customers, prioritising their needs and delivering exceptional service.
  • The energy and resilience to work effectively in challenging environments, making informed decisions based on customer and colleague needs.
  • A track record of delivering outstanding performance, consistently meeting or exceeding expectations.
  • Knowledge of competitors and the ability to develop innovative initiatives for improving the store's performance.
Benefits:

An attractive compensation package, including bonus scheme, virtual GP service, employee assistance programme, colleague clubcard discounts, life assurance, pension scheme, save as you earn scheme, paid family leave, bike to work, long service awards, commuter scheme.

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