Customer Care Expert

5 days ago

Bray, Wicklow, Ireland beBeeLeadership Full time €80,000 - €100,000

Aftersales Manager Job Description

">">">Job Title:

Aftersales Manager

">Key Responsibilities:">
  • ">
  • ">Manage a busy multi-franchise workshop and parts department, setting the highest standards for customer care.">
  • ">Provide guidance, training, and appraisals to team members to foster a forward-thinking attitude and a positive culture that encourages them to reach their full potential.">
  • ">Maximise customer satisfaction by treating customers as individuals and delivering an exceptional service experience.">
  • ">Monitor department performance against targets, identifying areas for improvement and implementing plans to enhance performance.">
  • ">Analyse local market statistics to identify opportunities within the territory.">
  • ">Establish the required staff levels to deliver customer satisfaction and budget objectives.">
  • ">Organise departmental forecasts and reports in a clear and timely manner.">
    • ">
    • ">Previous experience as a main franchise Aftersales Manager is essential.">
    • ">A customer-focused individual with an uncompromising attitude to delivering customer service and maintaining a customer-centric culture within the Service team.">
    • ">Outstanding interpersonal, organisational, and communication skills.">
    • ">Innovative individuals willing to explore new methods of driving performance.">
    • ">Strong leadership skills with the ability to train, coach, and motivate the Service team to develop their full potential.">
    • ">A valid Driving Licence.">
    • ">A hands-on approach.">
    • ">Flexibility.">
      • ">Requirements:">

Please note the following requirements:

">
  1. ">
  2. ">Hold a valid Driving Licence.">
  3. ">Possess excellent leadership, coaching, and mentoring skills.">
  4. ">Have a strong focus on customer satisfaction and delivering high-quality results.">
  5. ">Be able to work effectively in a fast-paced environment and make informed decisions quickly.">
  6. ">Demonstrate effective time management and prioritisation skills.">
  7. ">Show a proactive approach to improving processes and procedures.">
  8. ">Possess a valid Driving Licence.">

Please ensure you meet the above requirements before applying.

">

The ideal candidate will be a driven individual with a passion for delivering exceptional customer service. They will have a proven track record of managing successful teams and driving business growth. If you are looking for a challenging role that offers opportunities for career development, then this could be the perfect opportunity for you.

">What We Offer:">
  • ">
  • ">A competitive salary package.">
  • ">Opportunities for career development and progression.">
  • ">A dynamic and supportive work environment.">
  • ">The chance to work with a talented team of professionals.">
  • ">A range of benefits including health insurance, pension scheme, and annual leave.">

We are committed to providing our employees with a great work-life balance and offer flexible working arrangements to support this.

">

We are an equal opportunities employer and welcome applications from all qualified candidates.

"],

  • Health Care Assistant

    14 hours ago

    Bray, Wicklow, Ireland Curam Care Homes Full time

    OverviewJoin to apply for the Health Care Assistant role at Curam Care Homes.We are now recruiting a full‑time Health Care Assistant to join our growing care team in Wicklow Town. The Health Care Assistant will provide holistic, person centred care, promoting optimum independence and enhancing the quality of life for residents.RequirementsEnrolled in or...

  • Health Care Assistant

    4 weeks ago

    Bray, Wicklow, Ireland Curam Care Homes Full time

    We are now recruiting a Part-time Health Care Assistant to join our growing care team in Wicklow Town.The Health Care Assistant will provide holistic, person centred care, promoting optimum independence and enhancing the quality of life for residents.RequirementsEnrolled in or completed QQI Level 5 in Healthcare Support or equivalent;1st and 2nd year student...

  • Experienced Dental Nurse

    4 weeks ago

    Bray, Wicklow, Ireland Bupa Dental Care Full time

    Dental Nurse Hereat Smiles Dentalour people are at the heart of everything we do, because wecare.  We have created environments where people can lookforward to coming to work, feel empowered and benefit from workingcollaboratively with brilliant and talented clinicalexperts.As aDentalNurse you ll be benefiting from an experienced practiceteam and...

  • Experienced Dental Nurse

    2 days ago

    Bray, Wicklow, Ireland Bupa Dental Care Full time

    Dental NurseHereat Smiles Dentalour people are at the heart of everything we do, because wecare.We have created environments where people can lookforward to coming to work, feel empowered and benefit from workingcollaboratively with brilliant and talented clinicalexperts.As aDentalNurse you'll be benefiting from an experienced practiceteam and exceptional...

  • Experienced Dental Nurse

    2 days ago

    Bray, Wicklow, Ireland Bupa Dental Care Full time

    Dental NurseHereat Smiles Dentalour people are at the heart of everything we do, because wecare.We have created environments where people can lookforward to coming to work, feel empowered and benefit from workingcollaboratively with brilliant and talented clinicalexperts.As aDentalNurse you'll be benefiting from an experienced practiceteam and exceptional...

  • Lead Dental Nurse

    4 weeks ago

    Bray, Wicklow, Ireland Bupa Dental Care Full time

    Lead Dental Nurse Here at SmilesDental, part of Bupa, our people are at the heart ofeverything we do, because we care.  We have createdenvironments where people can look forward to coming to work, feelempowered and benefit from working collaboratively with brilliantand talented clinical experts.As a LeadDental Nurse you ll be benefiting from an...

  • Lead Dental Nurse

    3 days ago

    Bray, Wicklow, Ireland Bupa Dental Care Full time

    Lead Dental NurseHere at SmilesDental, part of Bupa, our people are at the heart ofeverything we do, because we care.We have createdenvironments where people can look forward to coming to work, feelempowered and benefit from working collaboratively with brilliantand talented clinical experts.As a LeadDental Nurse you'll be benefiting from an...

  • Lead Dental Nurse

    2 days ago

    Bray, Wicklow, Ireland Bupa Dental Care Full time

    Lead Dental NurseHere at SmilesDental, part of Bupa, our people are at the heart ofeverything we do, because we care.We have createdenvironments where people can look forward to coming to work, feelempowered and benefit from working collaboratively with brilliantand talented clinical experts.As a LeadDental Nurse you'll be benefiting from an...

  • Experienced Dental Nurse Only 24h Left

    4 weeks ago

    Bray, Wicklow, Ireland Bupa Dental Care Full time

    Dental NurseHereat Smiles Dental our people are at the heart of everything we do, because wecare. We have created environments where people can lookforward to coming to work, feel empowered and benefit from workingcollaboratively with brilliant and talented clinicalexperts.As a DentalNurse you'll be benefiting from an experienced practiceteam and...

  • Professional Care Worker

    5 days ago

    Bray, Wicklow, Ireland beBeeCare Full time

    About the RoleEnable Ireland provides services to over 13,000 children and adults with disabilities and their families from 43 locations in 14 counties.Covering childhood to adulthood, our expert teams work with the individual and their family on a plan for each life stage. Our services for children and their families cover all aspects of a child's physical,...