Fresh Food Retail Supervisor
2 weeks ago
Job Title: Duty Manager – Bakery Department
Job Summary: Our client is seeking a motivated and experienced Duty Manager to lead the Bakery Department in a dynamic supermarket environment. The ideal candidate will possess a strong passion for fresh food retail, effective leadership skills, and a commitment to delivering exceptional products and customer service.
Responsibilities:
- Manage the day-to-day operations of the Bakery Department, ensuring high standards and efficiency.
- Support and lead the bakery team to achieve department targets and provide outstanding customer service.
- Ensure all bakery products meet quality, presentation, and freshness standards.
- Control stock levels, ordering, and waste to optimise profitability.
- Comply with food safety, health & safety, and HACCP regulations.
- Develop and motivate staff to enhance performance and productivity.
- Implement promotions and merchandising plans to boost sales and customer engagement.
- Monitor department KPIs and take action to improve performance.
- Resolve customer queries and complaints efficiently.
Qualifications & Skills:
- Prior experience in a supervisory or management role within a bakery or fresh food retail setting.
- Effective leadership and team management abilities.
- Knowledge of bakery production, stock control, and HACCP standards.
- Organisational and problem-solving skills.
- Strong communication and interpersonal skills.
- Adaptability and flexibility in a fast-paced environment.
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