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Bodily Injury Claims Specialist

2 weeks ago

Dublin, Dublin City, Ireland Zurich Insurance Company Limited (Ireland Branch) Full time

Bodily Injury Claims Handler Summary

About the Role

Zurich Insurance Europe AG, Ireland Branch is seeking a skilled Bodily Injury Claims Handler to join their team. This role involves handling single and multi-party Motor claims of moderate to high complexity and exposure within specified authority limits.

The successful candidate will be responsible for ensuring that bodily injury claims are handled in a proactive, efficient, and effective manner, with an unrelenting focus on indemnity, expense, and customer service.

  • Manage a portfolio of moderate to high potential claims from coverage determination, liability assessment, and quantum analysis within authority limits.
  • Establish timely, accurate, and consistent reserves and perform on-going reviews throughout the claims cycle within authority limit of €200K by estimating and validating value of claims.
  • Demonstrate an advanced standard of technical claims competence for handling moderate to high complexity bodily injury claims.
  • Possess strong policy language skills enabling accurate and consistent policy wording interpretation.
  • Drive cases to a timely and accurate resolution, with an absolute focus on customer service, indemnity, and expense.
  • Manage key internal and external relationships to ensure all stakeholders are informed on relevant issues.
  • Provide a high standard of customer service and adherence to legal and regulatory requirements.