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Customer Service Representative
2 weeks ago
Headhunt International is seeking a skilled Customer Service Representative to join our team in Athens, Greece. As a key member of our support team, you will play a vital role in delivering exceptional customer experiences and resolving technical issues.
This is an exciting opportunity for experienced professionals who are passionate about providing top-notch support and have a strong background in sales, communication, and problem-solving.
About the JobAs a Spanish Language Support Specialist, you will be responsible for:
- Identifying customer needs and delivering effective solutions, including sales-related tasks.
- Providing guidance to customers facing billing inquiries, handling transactions, and resolving issues in a timely manner.
- Assisting customers with placing orders and related issues.
- Answering customer inquiries and troubleshooting or escalating technical issues as needed.
- Focusing on standard diagnostic procedures to efficiently address frequently asked questions.
- Transforming every customer interaction into a positive experience.
- Collaborating with colleagues to share ideas and solutions.
We are looking for a highly skilled and motivated individual who possesses:
- A high level of fluency in Spanish.
- Excellent communication skills.
- Sales experience with consumer products and services (a plus).
- Tech-savviness to troubleshoot customer problems.
- Strong research skills to quickly find solutions.
- An empathetic personality with excellent communication skills.
- A positive attitude and a willingness to learn.
As a valued member of our team, you can expect:
- Comprehensive relocation support, including flight tickets, hotel accommodation, and assistance with finding a new home.
- A competitive monthly salary, complemented by additional compensation each year.
- Access to a range of health care benefits and discounts.
- Ongoing training and development opportunities to enhance your skills.
- Professional growth and development prospects within the company.
- Participation in special events, community initiatives, and social responsibility projects.
- The chance to acquire Greek language skills through online courses.
- A state-of-the-art working environment with comfortable break areas.
Headhunt International is a certified Great Place to Work that values diversity, equality, and inclusivity. We offer equal opportunities to all candidates, regardless of their background, culture, or age. This is an exciting chance to advance your career and work for a multinational company, developing valuable experience and skills while representing a global brand.
