Data Loss Prevention Specialist

1 week ago

Kilkenny, Kilkenny, Ireland beBeeTechnical Full time €120,000 - €150,000

Job Description

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We are seeking a highly skilled Technical Support Lead to oversee the technical support team responsible for maintaining, troubleshooting, and optimizing Data Loss Prevention systems. This role requires a deep understanding of DLP technologies, leadership skills, and the ability to resolve complex technical issues.

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Key Responsibilities

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  • Leading and mentoring a team of technical support engineers specialising in DLP platforms">
  • Ensuring timely resolution of support tickets and adherence to SLAs (Service Level Agreements)">
  • Tuning and upgrading system components, following internal testing and change management processes">
  • Working with key stakeholders and vendors to implement new or additional DLP capabilities to enhance our risk-driven data protection">
  • Contributing to projects that improve current DLP capabilities, drive adoption, and enable future growth">
  • Conducting root cause analysis for recurring issues and implementing preventive measures">
  • Acting as an escalation point for complex technical issues related to DLP platforms">
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Required Skills and Qualifications

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We are looking for individuals with experience operating and supporting DLP tools across multiple security domains such as: Network, Email, Endpoint, and Web. Exposure to enterprise DLP platforms eg Symantec DLP, Digital Guardian Endpoint DLP, ProofPoint, Microsoft Purview is also beneficial.

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A strong background in Linux, including Linux commands, file systems, permissions, and process management is essential. Understanding and working knowledge of current data protection, information security, and cyber security practices and techniques is also required.

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Direct experience managing, mentoring, and leading teams, as well as creating an environment that drives knowledge sharing and collaboration, is also necessary.

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Benefits

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We offer a competitive benefits package, including generous medical care, insurance, and savings plans. Our wealth of development programs and educational support will help you reach your full potential.

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Others

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This role may be filled in Ireland - Kilkenny or Dublin. The team supports 24/7 operations which may require weekend work.

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