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Investor Servicing Specialist
1 week ago
Northern Trust is a leading financial institution that has been serving the world's most successful clients for over 130 years. Our mission is to help our clients achieve their goals by providing innovative financial services and guidance.
We operate on a set of core values that include service, expertise, and integrity. These values drive our decision-making and ensure that we remain true to our clients' needs. Through our global network of partners, we deliver tailored solutions that meet the evolving needs of our clients.
This role requires a skilled professional who can handle complex client inquiries and resolve issues efficiently. As a senior analyst, you will work closely with the team leader and the quality function to support the team on a daily basis. Your primary responsibility will be to ensure that investor queries are handled in accordance with our quality and service level standards.
You will also be responsible for developing the on-the-job skills of the team members to enhance the overall performance of the department. The department provides third-party fund services to numerous fund management companies, covering the full range of shareholder servicing functions, including dealing, registration, settlements, distributions, commissions, and statements.