Pharmacy Support Specialist

2 days ago

Limerick, Limerick, Ireland beBeeHealthcare Full time

Job Title: Pharmacy Technician

 

  • To accurately receive, record and assemble prescriptions, issue the appropriate receipts and inform the Pharmacists of any changes in drug therapy and interactions between prescribed medications.
  • To serve customers over the counter medicines and other pharmacy products as required.
  • To fulfill the request for specific over the counter medicines appropriately using WWHAM questioning and recommend a suitable medicine referring to the Pharmacist where appropriate.
  • The dispensary is responsible for maintaining computer records and ensuring that the paperwork pertaining to the various schemes is kept up-to-date and in line with company procedures.
  • Any errors or safety issues should be brought promptly to the attention of the Managing Pharmacist and/or Business Territory Manager.
  • Maintain good stock control including; rotation of stock, maintaining appropriate stock levels, using correct suppliers, and ensuring that the delivery details are correct as set down by the managing pharmacist.
  • Ensure that the Pharmacy is kept clean and tidy and any Health and Safety issues are brought promptly to the attention of the Pharmacy Manager and or Managing Pharmacist.
  • Follow Pharmacy standard operating procedures maintaining consistent professional standards at all times.
  • Assist with over the counter sales and other front of counter duties.


Leadership & Teamwork

  • Provide support to other stakeholders within the pharmacy and throughout the network to ensure the delivery of company goals.
  • This role requires a high level of pro-activity and an ability to work on own initiative.
  • Build positive relationships with others in the pharmacy to create a positive working environment.
  • Participate in staff training programmes and implementation and be proactive in developing the role function.
  • Maintain a good working relationship between colleagues, customers and other healthcare professionals.


Customer Focused

  • Make our community pharmacies the local destination of choice.
  • Deliver customer service to the highest quality.
  • Provide advice and information as required to customers on all product ranges available in the Pharmacy.


Qualifications, Experience & Skills Required

  • IPU Pharmacy Technician course or Higher Certificate in Pharmacy Technician Studies.
  • 2 years pharmacy experience in a pharmacy technician role is preferable.
  • Excellent written and verbal communication skills.
  • Good attention to detail is essential.
  • Excellent organisational skills, with the ability to multi-task successfully in a busy and challenging environment.
  • Cashier experience an advantage.
  • Ability to use discretion when addressing customer queries and to treat customer/patient information with strict confidentiality.

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