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Customer Service Liaison

3 weeks ago

Ballina, Mayo County, Ireland beBee Careers Full time

Job Summary:

The Parts Advisor will play a vital role in maintaining stock levels, processing parts deliveries, and providing excellent customer service to internal and external customers.

Key Responsibilities:

  • Maintain accurate records of stock levels and manage inventory effectively.
  • Process parts deliveries, orders, and returns efficiently.
  • Provide exceptional customer service to aftersales customers via phone and in person.
  • Deliver products to trade customers promptly.
  • Handle customer queries and resolve issues promptly.
  • Co-ordinate daily parts deliveries and promote accessories sales.
  • Secure orders from existing and prospective customers.
  • Perform general Warehouse duties as required.

Required Skills and Qualifications:

  • Ability to work in a team and work on own initiative.
  • Results orientated.
  • Fast-paced environment required.
  • Attention to detail fundamental to quality delivery.
  • Keen interest in Motor Industry.
  • Continuous improvement mindset.
  • Driver's license required.
  • Flexibility required.
  • Strong communication skills.
  • Microsoft Office proficient.
  • Kerridge experience desirable.
  • Technical background advantageous.