Strategic Quality Management Director, Operational Efficiency
5 days ago
Required Skills and Qualifications
- 8+ years experience in support operations or in a technical, Quality program management, Quality consultancy, operations, or similar strategic space.
- Proven track record of successfully creating and managing a highly successful, engaged, and performing team.
- Strategic thinker with analytical and problem-solving capabilities.
- Demonstrated experience building relationships and influencing globally across functional teams.
- Experience communicating to a variety of audiences.
- Experience prioritizing and managing multiple priorities simultaneously.
- Experience with operational teams, customer support, outsourcing/BPOs.
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