Customer Service Representative

4 days ago


Dublin, Dublin City, Ireland Zurich Insurance Full time
Company Overview

Zurich is a strong brand, with over 53,000 employees worldwide helping our customers understand and protect themselves from risk in 210 countries and territories. We offer flexible working models and interesting opportunities for further training & development.


Job Role

The role of an Insurance Official involves working in a fast-paced environment with an opportunity to gain experience in the areas of sales, customer service, customer retention, and policy administration across our private motor, home, and van portfolio.

You will be responsible for dealing with all aspects of a client's General Insurance Requirements, including providing telephone-based support, responding to customer queries, and delivering first-class customer service.

Your main responsibilities will include but not necessarily be limited to:

  • Providing telephone-based support on all aspects of General Insurance
  • Responding to customer queries in a timely and efficient manner
  • Delivering first-class customer service
  • Gathering information from clients to assess their insurance needs and risk profile


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