Retail Customer Service Representative

3 days ago

Galway, Galway, Ireland beBeeCustomer Full time €32,000 - €42,000
Job Description:

As a vital part of our team, you will be responsible for delivering exceptional customer service and ensuring that every interaction with customers is positive and memorable. You will have the opportunity to work in a fast-paced environment, handling multiple tasks simultaneously and adapting to changing circumstances.

  • Develop strong relationships with customers, building trust and rapport through effective communication and active listening.
  • Provide personalized support to customers, understanding their needs and preferences to deliver tailored solutions.
  • Work collaboratively with colleagues to achieve sales and service targets, contributing to a positive and productive team culture.

Our ideal candidate is a motivated and enthusiastic individual who is passionate about delivering outstanding results in a dynamic retail environment. If you are a natural communicator with a talent for building strong relationships, we would love to hear from you.

Required Skills & Qualifications:

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A passion for delivering exceptional customer service, with a focus on exceeding customer expectations.
  • Ability to work effectively in a team environment, with a flexible and adaptable approach to meeting business needs.
  • Basic mathematical skills, with the ability to handle cash and operate a point-of-sale system.
Benefits:

As a valued member of our team, you can expect:

  • A competitive salary, with opportunities for career progression and professional development.
  • A range of benefits, including life assurance, pension scheme, and save as you earn scheme.
  • 24/7 access to our employee assistance programme, providing confidential support and guidance.
About Us:

We are a leading retailer committed to delivering excellent customer service and creating a positive shopping experience. Our values are built around treating people how they want to be treated, with a focus on diversity, equality, and inclusion.

At our company, we value flexibility and understand that life can be unpredictable. We welcome open conversations about flexible working arrangements and are committed to supporting our colleagues in achieving a healthy work-life balance.

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