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Technical IT Support Specialist

1 week ago

Mullingar, Ireland Hibernia Services Limited Full time

At Hibernia Services Limited, we are currently seeking a highly skilled Technical IT Support Specialist to join our team. This is an exciting opportunity for a professional with excellent communication skills and a positive attitude.

Company Overview

We are a leading provider of IT services, dedicated to delivering high-quality solutions that meet the evolving needs of our clients. Our team is passionate about making a difference in the industry, and we are looking for like-minded individuals to join us on this journey.

Job Description

The Technical IT Support Specialist will be responsible for providing on-site support services, resolving technical issues, and ensuring user satisfaction. You will work closely with our team to manage the IT equipment lifecycle process and assist in IT project implementation.

Required Skills and Qualifications
  • University degree in IT/Computer Science or relevant discipline
  • Some experience working in an Agile set-up with Kanban teams
  • Appropriate service management program (ITIL foundation certification)
  • Experience with ITSM tools like ServiceNow

You will also possess excellent technical knowledge of Microsoft O365 environment, Windows 10, end-user device hardware, IOS devices, and a high-level understanding of IT infrastructure.

Benefits

As a member of our team, you will enjoy a range of benefits, including the opportunity to work with a dynamic and supportive team, ongoing training and development opportunities, and a competitive salary package.