Customer Service Advisor

7 days ago


Hill of Down, Meath, Ireland Winemark Full time

About the Role:

This senior sales advisor position is ideal for an experienced retail professional who is passionate about delivering exceptional customer service and driving sales growth. You will lead a team of sales advisors, collaborate with the Store Manager, and contribute to the overall success of our wine store.

Key Responsibilities:

  • Produce high-quality sales reports and insights to inform business decisions.
  • Work collaboratively with colleagues to create a seamless shopping experience for customers.
  • Maintain accurate records of sales data, product inventory, and customer interactions.
  • Represent the brand positively through professional dress code and behaviour.
  • Monitor store conditions, reporting any issues promptly to the Store Manager.

Qualifications and Skills:

  • GCSE maths and English grade C or above, or equivalent.
  • More than six months of retail experience, preferably in wine sales.
  • An established track record of delivering sales growth and achieving targets.
  • Proficiency in using EPOS systems, managing cash, and maintaining accurate records.
  • Effective time management and organisational skills, with the ability to multitask efficiently.


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