Commercial Support Specialist
5 days ago
Job Description:
">This Commercial Support Specialist role involves providing commercial support to customers, driving new sales, and building enduring professional relationships. The ideal candidate will have a strong understanding of our product range and be able to communicate its benefits to customers.
">Key Accountabilities:
">- ">
- Develops a comprehensive understanding of our product range, continuously enhancing product knowledge to effectively communicate benefits to customers.">
- Proactively identifies and generates new business opportunities through phone outreach, internet research, and other media channels.">
- Engages with prospective customers to drive new sales and build enduring professional relationships.">
- Manages and nurtures existing accounts, ensuring high levels of customer satisfaction and identifying opportunities for upselling.">
- Handles incoming calls, responds to customer inquiries, and consistently delivers exceptional service.">
- Processes orders accurately, gathers essential customer information, and maintains detailed records.">
- Works efficiently under pressure, consistently achieving key performance indicators (KPIs) and sales targets.">
Requirements:
">You must have a strong understanding of Microsoft Office Suite (Word, Excel, Outlook) and experience with Sage 200 or similar systems is highly advantageous. Additionally, you should have a proven track record of meeting sales targets, working under pressure, and providing exceptional customer service.
">Benefits:
">We offer a competitive salary and performance-based commission structure, opportunities for career progression within a dynamic industry, comprehensive training and ongoing support, and a collaborative and supportive team environment.
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