Clerical Officer Position
2 weeks ago
Job Title: Clerical Officer Grade IV
We are currently seeking a highly skilled and organized individual to fill a Clerical Officer position in our busy healthcare setting.
This role is responsible for providing frontline reception and administrative support to wards and clinical teams, ensuring the smooth running of ward administration, reception duties, and the management of inpatient medical records.
The ideal candidate will have a minimum of 1–2 years of Grade IV clerical/administrative experience in a healthcare or similar environment, with excellent interpersonal and communication skills, strong attention to detail, and proficiency with Microsoft Office Suite.
In addition, the successful candidate will be able to work independently and as part of a multidisciplinary team, with flexibility to adapt to a fast-paced clinical environment.
Key Responsibilities:
- Frontline Reception and Administrative Support: Provide high-quality administrative support to wards and clinical teams, including responding to phone calls, emails, and patient inquiries.
- Maintenance of Medical Records: Ensure accurate and up-to-date maintenance of physical and electronic medical records, adhering to strict confidentiality and data protection policies.
- Admissions, Discharges, and Transfers: Process admissions, discharges, and transfers of patients efficiently and accurately, liaising with nursing, medical, and allied health staff as necessary.
- Data Entry and Patient Files Management: Perform data entry using hospital systems, particularly PAS (Patient Administration System), and manage and organize patient files, ensuring confidentiality and compliance with GDPR.
- General Office Duties: Assist with general office duties, including typing, filing, scanning, and telephone management, as required.
Requirements:
- Experience: Minimum of 1–2 years of Grade IV clerical/administrative experience in a healthcare or similar environment.
- Skillset: Excellent interpersonal and communication skills, strong attention to detail, and proficiency with Microsoft Office Suite.
- Teamwork: Ability to work independently and as part of a multidisciplinary team.
- Flexibility: Flexibility to adapt to a fast-paced clinical environment.
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