Technical Solutions Expert

2 weeks ago


Dublin, Dublin City, Ireland ActiveCampaign Full time

The role of Associate Solutions Consultant at ActiveCampaign involves playing a critical part in pre-sales and post-sales support, leading technical discovery sessions to align the company's solutions with customer business needs. The position requires operating in a hybrid capacity, supporting high-level German-speaking accounts throughout the sales process.

Key Responsibilities:

  • Manage German-speaking accounts in a hybrid role, supporting both sales and post-sales teams.
  • Lead comprehensive discovery sessions to identify customer business challenges, aligning ActiveCampaign's capabilities to address specific needs and strategic objectives.
  • Develop and present customized proof-of-concept demos with technical topics, clearly illustrating ActiveCampaign's value in meeting customer requirements and supporting business objectives for both sales and post-sales teams.
  • Collaborate with Senior Solutions Consultants on complex opportunities to validate technical feasibility, provide in-depth product insights, and ensure a seamless handoff for technical validations.

Requirements:

  • 2+ years in a customer-facing, technical pre-sales role within the SaaS industry.
  • Strong knowledge of APIs, data structures, and custom integrations. Proficiency with ActiveCampaign's platform is a plus, along with experience in CRM, marketing automation, or e-commerce integration technologies.
  • Excellent communicator with the ability to translate technical solutions into valuable business insights for potential clients.
  • Fluent or highly proficient in German (written and spoken) for effective client engagement and communication.


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