Senior HR Advisor
7 days ago
We are seeking an experienced and skilled Senior HR Advisor to join our team at RelateCare. This role offers an exciting opportunity to contribute to the success of our organization and make a lasting impact on our people and patients.
About the Role- This position requires a strong understanding of HR principles and practices, with the ability to apply them in a fast-paced, dynamic environment.
- The successful candidate will be able to build trust and credibility with senior leaders, HR stakeholders, and employees across all levels.
- They will have excellent communication and interpersonal skills, with the ability to analyze HR metrics and data to deliver actionable insights.
- HR Strategy and Operations
- Develop and implement HR strategies that support business objectives and drive growth.
- Oversee the design and implementation of HR processes and programs, ensuring they are efficient and effective.
- Manage HR budgets and resources, ensuring optimal use of personnel and technology.
- Design and deliver initiatives to foster employee engagement, improve morale, and reduce attrition.
- Collaborate with leadership to develop and implement retention strategies that address challenges unique to contact center environments.
- Act as a trusted advisor to employees and managers, promoting an open and inclusive culture.
- Champion performance management processes, ensuring alignment with business goals and employee growth.
- Collaborate with leadership to identify development opportunities and career pathways for employees.
- Implement leadership development programs to enhance managerial effectiveness and support succession planning.
- A Bachelor's degree in Human Resources, Business Administration, or a related discipline (Master's degree preferred).
- CIPD qualification or equivalent is highly desirable.
- Minimum of 8 years' experience in HR, with at least 3-5 years in a senior HR role within a fast-paced, dynamic environment.
- Proven expertise in employee relations, organizational development, and engagement strategies.
- Experience working in a contact center or similar high-volume, high-pressure environment is advantageous.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A collaborative and dynamic work environment.
- A chance to make a meaningful impact on the lives of patients and providers.
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