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Insurance Leader

1 week ago

Galway, Galway, Ireland September Consulting Ltd Full time

We are seeking an experienced Team Lead to manage and inspire the Client Services Personal Lines team at September Consulting Ltd.

About the Role

The ideal candidate will bring excellent communication skills, a positive attitude, and the ability to lead with confidence while delivering outstanding service to clients.

  1. Lead, manage, and motivate a growing team, ensuring performance and morale remain high.
  2. Implement a digital-first approach, identifying smarter ways of working to enhance the customer journey.
  3. Conduct regular one-to-one meetings, implement development plans, and identify training needs.
  4. Collaborate across teams to ensure operational efficiency.
  5. Monitor team performance, report progress, and ensure compliance with company and regulatory standards.
Key Responsibilities:
  • Manage and develop a talented team in a fast-paced environment.
  • Drive continuous improvement and positive change within the business.
  • Foster a positive team culture and deliver exceptional customer service.
What We're Looking For:
  • A motivated and dynamic leader with energy, drive, and a strong customer-first approach.
  • APA qualification with a commitment to ongoing professional development.
  • Minimum of 2 years' experience in Personal Lines, with leadership or supervisory experience a strong advantage.
  • Excellent leadership, communication, and organizational skills.
  • A can-do attitude with the ability to adapt to change and prioritize workloads effectively.
  • Passion for delivering exceptional customer service and fostering a positive team culture.