Skip Coordinator

The role of a Skip Coordinator is to ensure the accurate maintenance of our order database and schedule skip deliveries and collections in a timely manner.

• Scheduling skip collections and deliveries.
• Managing driver workloads, communicating orders, and collecting payments.
• Maintaining ongoing/recurring order databases.
• Processing phone and email orders and payments.
• Resolving customer and internal queries.
• Coordinating with sales teams for delivery/collection times.

This position requires strong organizational skills, effective communication, and the ability to work in a fast-paced environment. The ideal candidate will have excellent computer literacy, geographical knowledge, and a pleasant phone manner.

• 1-2 years' experience in sales and administration.
• Good local geographical knowledge.
• Ability to handle multiple phone lines and possess a courteous phone manner.
• Strong computer skills (MS Office, Excel) and ability to learn new systems quickly.
• Excellent organizational and time management skills.
• Team player with excellent communication skills.

We are looking for an individual who can contribute to a dynamic team and provide exceptional customer service.