Dynamics 365 Implementation Lead

3 days ago


Dublin, Dublin City, Ireland Black Pen Recruitment Full time

About the Job

We are seeking a skilled Dynamics 365 Implementation Lead to join our team. As a seasoned professional in Microsoft Dynamics CRM, you will lead customer delivery of Dynamics 365 solutions. This is an exciting opportunity to work with a rapidly developing business area within a market-leading global firm.

  • Key Responsibilities:
  • Organise, manage and document workshops, meetings and requirements sessions with client representatives, project stakeholders and teams;
  • Work with onsite engagement team & client team to gather requirements, determine expectations & finalise deliverables;
  • Interface effectively with other members of the team and the Solution Architect to ensure that the CRM solution continues to meet client's requirements;
  • Leading the solution on a work stream, making design decisions and creating solution documentation;
  • Deliver high quality business and software solutions and services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations;

Requirements

  • A University graduate with relevant degree within a computing or business discipline;
  • Microsoft Dynamics CRM Certifications (2016, D365) are highly desirable;
  • Strong functional knowledge and understanding of Microsoft Dynamics CRM covering a wide spectrum of industries and sectors;
  • Minimum 12+ years hands-on proven functional experience in CRM configuration, standard workflows, dashboards, forms, views and standard reports development is a must;
  • At least 5-6 end to end large scale implementations with D365 CE (or lower versions);
  • Proven experience designing applications using various modules of D365 CE like Sales, Marketing, Customer Service & Field Service;


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