Healthcare Technology Solutions Architect

1 week ago


Letterkenny Municipal District, Ireland Optum Full time

Job Description:

  • Main Responsibilities:
  • Install, configure, maintain, and deploy the Epic client and other delivery infrastructure components on Microsoft Windows servers.
  • Maintain and support Epic ancillary services like Hyperspace and Interconnect and the related services.
  • Help manage the Change Control processes for all Epic environment build migrations and infrastructure upgrades.
  • Monitor Epic system performance as part of daily operational requirements.
  • Review Sherlock and Galaxy notes and apply routine upgrades to all Epic environment client applications and back-end services.
  • Assist in integrating other applications with Epic using web services.
  • Implement Epic system high availability strategies and mechanisms.
  • Monitor and fine-tune the performance of Caché database instances.
  • Develop disaster recovery procedures.
  • Maintain Epic production (PRD) and non-production (non-PRD) Hyperspace, Hyperdrive, and client connection environments.
  • Troubleshoot and diagnose Epic application issues and implement solutions.
  • Ensure Epic application and infrastructure changes are communicated to the necessary teams across the enterprise.
  • Define, create user accounts, profiles, roles, and maintain required audit information.
  • Work closely with database, environment/infrastructure, and internal/external enterprise security teams.
  • Provide on-call support for production performance/availability or other critical issues.
  • Required Skills and Qualifications:
  • Degree qualified in a relevant field (Data Science or STEM subject) or equivalent experience.
  • Experience working with Windows Administrator or Citrix.
  • PREFERRED QUALIFICATIONS:
  • Experience working with Epic Systems.
  • Experience or knowledge of SQL Administration.
  • Experience working in an entry-level role or at a helpdesk.
  • Experience working on Cloud Platforms (Azure or AWS).


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