Chief Experience Architect

3 days ago

Dublin, Dublin City, Ireland beBeeService Full time €103,333 - €154,497
Job Summary

We're seeking a Senior Product Manager to architect the foundation for intelligent Service Experiences. You'll own the orchestration layer that powers personalized, multi-channel service messaging and drive system responsiveness, service consistency, and issue resolution.

This role sits at the intersection of product, engineering, support, and trust, working across consumer and merchant journeys. As a product leader, you'll define strategy, execute roadmaps, and deliver capabilities that grow revenue, reduce friction, and drive automation.

  • Key Responsibilities:
    • Architect the foundation for intelligent Service Experiences.
    • Drive system responsiveness, service consistency, and issue resolution.
    • Define strategy and execute roadmaps.
    • Delve capabilities that grow revenue, reduce friction, and drive automation.
Required Skills and Qualifications

To be successful in this role, you'll need:

  • Technical Skills:
    • Strong technical expertise in software development, data architecture, and IT infrastructure.
    • Familiarity with cloud-based technologies and APIs.
    • Experience with Agile methodologies and DevOps practices.
  • Business Acumen:
    • Proven track record of driving business growth and revenue expansion.
    • Ability to analyze complex business problems and develop effective solutions.
    • Excellent communication and interpersonal skills.
Benefits

We offer a competitive compensation package, including:

  • Salary: Highly competitive salary based on experience.
  • Bonuses: Annual bonuses tied to performance targets.
  • Stock Options: Equity ownership in the company.
Others

Please note that this is a full-time position, and we're looking for someone who is able to work independently and as part of a team. We're committed to diversity, equity, and inclusion and welcome applications from all qualified candidates.

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