AWS Abuse Prevention Expert
4 days ago
About the Team: Our team is responsible for protecting against abusive use of AWS services while building trust with customers, partners, and other stakeholders.
Your Responsibilities Will Include:
- Investigating and resolving complex abuse incidents across multiple services for AWS
- Developing scalable and sustainable solutions to mitigate abuse issues
- Collaborating with internal and external stakeholders to identify areas for improvement
- Providing expert advice and escalation support to customers and teams
- Driving high-impact initiatives to prevent and respond to abuse incidents
Requirements:
- 4+ years of experience in a trust and safety or similar environment working with online abuse issues
- 2+ years of experience handling and investigating complex content abuse types such as CSAM and understanding of NCMEC escalation processes
- Good technical knowledge and understanding of internet security concepts and vulnerabilities
- Advanced experience with MS Excel, including functions and formulas
- SQL and/or other relational database experience
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