Complex Systems Administrator

4 days ago

Dublin, Dublin City, Ireland beBeeInfrastructure Full time €63,000 - €87,000

Job Title: Infrastructure Operations Specialist

We are seeking a highly skilled Infrastructure Operations Specialist to join our team. The ideal candidate will have a strong background in IT and excellent problem-solving skills.

Key Responsibilities:

  • Maintenance, configuration, and reliable operation of computer systems, network servers, and end-user workstations
  • Management of backups, operational resilience (BCP/DR/Incident Management), and security
  • Diagnose and troubleshoot issues with technical expertise, product knowledge, and effective communication
  • IT end-user support, covering hardware and software for laptops, desktops, and Office 365 deployments
  • Monitoring system health and creating insightful metrics
  • Project management and engagement with stakeholders
  • KPI and metrics relating to system performance and ticket source/reason/resolution
  • Knowledge of Active Directory, Microsoft Exchange, and Group Policy
  • Excellent Windows client OS skills - Windows 10/11
  • Experience troubleshooting Financial Services Applications (Bloomberg, Fidessa) and liaising with third-party support teams to resolve issues
  • Basic networking knowledge - patching, installation of switches/routers
  • Experience in Microsoft enterprise technologies, e.g., Hyper-V, SCCM, VMWare
  • Excellent knowledge of Microsoft Office applications
  • Windows Server 2012/2016/2019/2022 implementation and administration skills
  • Knowledge of backup solutions and principles
  • Proven analytical and problem-resolution skills and methodologies
  • Ability to work on own initiative and work well within a team
  • Experience administering print management software and printing devices
  • Administration and troubleshooting IP voice systems
  • Basic project management skills

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