Night Hotel Manager

2 days ago


Kenmare, Co Kerry, Ireland Relais & Châteaux Full time

The 5-star Park Hotel Kenmare, located in South West Ireland, is seeking a Night Hotel Manager to oversee all front office, housekeeping, and security operations during night hours.

As the primary contact for guest inquiries, complaints, and special requests, you will ensure prompt and professional resolution.

You will conduct nightly audits, ensuring accurate accounting and financial reporting for the hotel.

Monitoring hotel safety and security, responding to emergencies, coordinating with security personnel, and ensuring compliance with hotel policies are also key responsibilities.

Leading and supporting night staff, providing guidance, training, and performance management as needed, will be crucial to your success.

You will maintain the highest levels of service standards, ensuring guest satisfaction and resolving any service discrepancies.

Assisting in preparing reports and updating management on overnight occurrences will also be part of your role.

To succeed in this position, you will require proven experience in hotel management, preferably in a luxury hospitality setting.

Strong leadership and problem-solving skills, excellent customer service and communication abilities, and the ability to work independently and make effective decisions under pressure are essential.

Familiarity with hotel management systems, night audit procedures, and financial reconciliation, as well as knowledge of safety and security protocols, are also necessary.


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