Cloud Support Specialist

2 weeks ago


Dublin, Dublin City, Ireland beBeeCLOUD SUPPORT Full time
Cloud Support Engineer

We are seeking an experienced Cloud Support Engineer to join our team. As a Cloud Support Engineer, you will be responsible for providing technical support and guidance to customers on the use of cloud-based technologies.

This is a challenging role that requires strong problem-solving skills, excellent communication skills, and a deep understanding of cloud computing concepts. If you have experience working in a cloud-based environment and are passionate about delivering exceptional customer service, we encourage you to apply.

Job Description

The successful candidate will be responsible for:

  • Providing technical support and guidance to customers on the use of cloud-based technologies
  • Analyzing and resolving complex technical issues
  • Collaborating with cross-functional teams to resolve customer issues
  • Developing and maintaining knowledge of cloud computing technologies and services
Required Skills and Qualifications

To be considered for this role, you must have:

  • Bachelor's or Master's degree in Computer Science or related field
  • 5+ years experience in a Technical Support environment or similar role
  • Excellent writing and communication skills in English
  • Ability to work in a highly collaborative environment across global teams
Benefits

We offer a comprehensive benefits package including:

  • Competitive salary
  • Medical, dental, and vision insurance
  • 401(k) matching program
  • Generous paid time off policy
Others

We are committed to creating a diverse and inclusive workplace culture. We believe in equal opportunities for all employees and strive to provide a supportive and respectful work environment.



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