Visionary Service Design Lead

6 days ago

Dublin, Dublin City, Ireland beBeeService Full time €90,000 - €125,000
Lead Visionary Service Designer

We seek a pioneering leader to spearhead our global service design team, delivering exceptional customer experiences and aligning service strategy with business objectives.

  • The ideal candidate will develop actionable service experience strategies by translating research, data, and feedback into tangible insights.
  • This role involves identifying AI-enabled tools and implementing automation capabilities to elevate the customer experience while driving operational efficiency.
Requirements
  • A minimum of 5 years of experience in service design within a customer-centric environment.
  • Leadership experience managing high-performing teams is essential.
About the Role

This position offers a unique opportunity to drive innovation and advance our service design capabilities. The successful candidate will be a key voice in developing and promoting our AI adoption strategy for service design.

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