Customer Experience Champion

2 weeks ago


Greystones, Wicklow, Ireland beBeeCustomerService Full time

Job Title:Customer Service Assistant

We are currently looking for an exceptional Customer Service Representative to join our team. This is a fantastic opportunity for someone who is passionate about delivering outstanding customer experiences and providing top-notch support.

Key Responsibilities:

  • To provide excellent customer service and support, responding to queries and resolving issues in a timely and professional manner.
  • To work closely with the Shop Manager and team to ensure the smooth running of the shop, maintaining high standards throughout the day.
  • To assist with opening and closing the shop, including managing cash handling procedures and ensuring that all safety and compliance procedures are followed.
  • To act as a Brand Ambassador, promoting our brand and introducing customers to our multi-channel/digital journey.
  • To maintain a clean and organized store environment, adhering to presentation standards at all times.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • A keen interest in sports and betting, with the ability to understand and communicate complex information.
  • Flexibility and adaptability, with the ability to work under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving and analytical skills, with the ability to think creatively and come up with innovative solutions.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities, to help you grow and progress within the company.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.


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