Healthcare Operations Assistant
7 days ago
The Healthcare Operations Assistant plays a critical role in the delivery of high-quality care to our patients. This role involves working closely with medical staff to ensure seamless communication and coordination between patients and healthcare providers. The ideal candidate will have a strong focus on accuracy and attention to detail, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment.
Responsibilities
- Work closely with medical staff to ensure seamless communication and coordination between patients and healthcare providers.
- Manage all communications in a respectful and courteous manner.
- Enter accurate information and maintain computerized patient files.
- Meet targets and follow current scripts for the Call Centre.
- Escalate issues as required to line manager.
Requirements
To be successful in this role, you will require a minimum of 1 year experience in an administrative role, with previous experience in a customer-facing environment or the ability to demonstrate capability in such an environment. A background in healthcare is advantageous but not essential. We offer a competitive salary package, hybrid working opportunities, health insurance, performance-related pay, and company pension. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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