Hospitality Support Staff
5 days ago
**Job Summary**
Dalata Hotel Group is looking for an experienced Night Receptionist/ Porter to join our team. As a key member of our front-desk team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our hotel.
Key Responsibilities:
- Providing a warm welcome to guests, checking them in and out efficiently.
- Responding promptly to guest requests, resolving any issues that may arise.
- Maintaining a high standard of cleanliness throughout the hotel, including public areas and guest rooms.
- Assisting with luggage handling and porterage, ensuring seamless guest experiences.
- Being aware of fire procedures and safety protocols, taking all necessary steps to ensure the safety of staff and guests.
Requirements:
- Previous experience in a similar role, preferably in a hotel or hospitality setting.
- Excellent communication and interpersonal skills, with the ability to work effectively as part of a team.
- A warm, friendly, and approachable demeanor when interacting with colleagues and guests.
Benefits:
- Free staff meal on duty, providing a break during shifts.
- Discounted rates on hotel rooms, making it easier to stay overnight or take breaks.
- Opportunities for professional growth and development, enabling you to progress within the company.
- Access to exclusive perks, such as Perk Box, enhancing your work experience.
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