Enterprise Solutions Architect

4 days ago


Dublin, Dublin City, Ireland Gong Full time

At Gong, we're transforming the way revenue organizations operate by harnessing customer interactions to drive business efficiency, improve decision-making, and accelerate revenue growth.

The Revenue Intelligence Platform uses proprietary AI technology to capture, understand, and act on all customer interactions in a single, integrated platform.

Our Sales Engineers are strategic resources who work closely with our largest opportunities in EMEA to solve complex use cases and provide high-quality experiences for our Enterprise Prospects and Customers.

Responsibilities
  • Work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor.
  • Thoroughly understand all aspects of the Gong platform to explain and demo the technology to various users.
  • Be the trusted advisor to prospects and customers to ensure they get the correct business outcome and value from our Gong technology.
  • Assist prospects and customers with Business Assessments (POCs, Pilots) and execute the build and delivery of solution-based demos/solution architecture diagrams for customers with highly complex use cases.

Achieve success by:

  • Crafting content to show customers how to leverage Gong for specific use cases.
  • Solving complex business and technical requirements and explaining them in simple terms.
  • Assisting with RFPs and questionnaires in the context of sales cycles.
  • Helping eliminate bottlenecks by working cross-functionally with Sales, Customer Success, Support, Product Management, and Engineering to get deals across the line.


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