HVAC Engineer Specialist

3 days ago

Dublin, Dublin City, Ireland beBeehvac Full time €50,000 - €60,000

Job Title: HVAC Engineer Specialist

Job Summary: We are seeking an experienced and skilled HVAC Engineer to join our team. This role is ideal for an individual with technical expertise in heating, ventilation, and air conditioning systems who also possesses excellent communication skills and a passion for training.

Key Responsibilities:

  • Assist installers with technical queries related to HVAC system operation and troubleshooting.
  • Provide on-site assistance for installation partners.
  • Coordinate with the after-sales team to ensure effective organisation and delivery of service call schedules.
  • Be knowledgeable about all key products and their applications.
  • Provide phone support to installation partners.
  • Log, maintain, and report all site support calls, ensuring completion of site reports for each call.
  • Ensure installation quality aligns with industry standards.
  • Provide commissioning assistance.
  • Analyse performance data and prepare reports.
  • Liaise with product manufacturers and stay updated on product developments.
  • Assess and process warranty claims.
  • Ensure accurate and timely completion of all required paperwork and reports using relevant software packages.
  • Adhere to health and safety practices and procedures.

Training Responsibilities:

  • Assist in the creation of engaging and interactive online training content for customers, including instructional videos, manuals, e-learning modules, and FAQs.
  • Develop step-by-step guides, presentations, and technical documentation to support customer education.
  • Collaborate with the marketing and technical teams to ensure training materials align with product updates and customer needs.
  • Keep training content up-to-date with the latest industry standards and technological advancements.
  • Attend manufacturer training (both face-to-face and online) to stay current with new and existing products from the Applied range, including packaged rooftops and Air Handling units.

Requirements:

  • Degree in a relevant field such as mechanical engineering or equivalent experience in the HVAC industry.
  • Proven experience as an HVAC Engineer, with hands-on expertise in installation, maintenance, and repairs.
  • Strong understanding of HVAC system operation, troubleshooting, and energy efficiency principles.
  • Experience in customer training and the ability to explain complex technical concepts in a clear and understandable manner.
  • Content creation skills, including the ability to develop manuals, video tutorials, and e-learning modules.
  • Strong presentation and communication skills (verbal and written), with experience in delivering in-person and virtual training.
  • Ability to work effectively both individually and as part of a team.
  • Strong organisational, time management, and multi-tasking skills.
  • Personal attributes: self-motivated, driven, methodical, personable, optimistic, resourceful.
  • IT Literate and competent in Microsoft packages (Outlook, Excel, Word, PowerPoint).
  • Desirable Skills: Experience with Learning Management Systems (LMS). HVAC-related certifications such as F-Gas certification.

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