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Warehouse Supervisor Lead
2 weeks ago
Tcp Homecare's Logistics Supervisor is responsible for overseeing day-to-day warehouse activities, ensuring that customer/client service level agreements are managed effectively.
The primary role involves ensuring all day-to-day warehouse activities are completed in accordance with procedures. This includes providing on-call driver cover with attractive retainer and call-out rates offered.
Key Responsibilities:
- Oversee daily operation activities in pharmacy/stores and the activity of team members.
- Communicate job expectations and coach employees to improve performance.
- Identify areas of improvement and adjust existing work procedures and practices to optimize efficiency.
- Measure and report the effectiveness of warehousing activities and employee performance.
- Coordinate activities with other departments to ensure smooth operations.
- Manage the operations roster to ensure sufficient resources are available throughout the day.
Liaise with the Supervising Pharmacist and Customer Service and Transport Supervisor to ensure efficiency with the daily operational task of Pharmacy & Stores.
Reviewing the daily activity and managing the resources ensuring structured to the day. Continuous monitoring of requests during the day ensuring each is actioned timely and dispatched cost effectively.
Drive productivity to ensure operational activity is constantly ahead. Ensures the team are fully cross trained on all services and regularly review processes to identify efficiencies.
Compiles and monitors a suite of KPIs to measure performance of their team and department. Motivates and develops the team, setting targets and monitoring progress with regular review and job chats.
Supports the Stock Controller in the management of goods receipt and stock counting. Supports the asset management process. Reviews the Maintenance Log ensuring preventative maintenance is scheduled according to SLA.
Ensures GDP daily and month end tasks are completed on time, recorded and sent for filing in the customer service office.
Ensures work stations, storage areas and walkways are clean, clear and stock is stored in accordance with GDP Guidelines.
Promotes Health & Safety within pharmacy and logistics. Contribute actively to contingency planning and crisis management when required.
