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AWS Support Professional
1 week ago
The AWS Global Support team is responsible for delivering world-class support to our customers.
We are currently seeking a highly skilled AWS Support Professional
to join our team.
Your primary responsibility will be to provide technical assistance to our customers, resolving their issues through various contact channels.
Key aspects of this role include solving complex customer cases, applying advanced troubleshooting techniques, and working with internal teams to improve services.
You will also be responsible for developing new skills and competencies by continuously learning about cutting-edge technologies.
We are looking for individuals with a strong background in software development and technical support experience, particularly in cloud computing concepts and containerization.
Besides the required qualifications, preferred candidates should have knowledge or experience with scripting languages, IAC tools, and cloud platforms.
