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Hospitality Host
3 weeks ago
We are seeking a highly motivated and enthusiastic individual to join our floor team as a Hospitality Host. As a key member of our service team, you will be responsible for delivering exceptional customer service, ensuring that every guest feels welcome and well looked after.
In this role, you will have the opportunity to work in a fast-paced environment, interacting with guests from diverse backgrounds and cultures. Your excellent communication and teamwork skills will enable you to build strong relationships with your colleagues and provide seamless service to our customers.
As a Hospitality Host, you will be responsible for:
• Greeting and welcoming guests in a friendly and efficient manner
• Managing tables, taking orders, running food and drinks, and ensuring that every guest has an exceptional dining experience
• Working collaboratively with our kitchen team to deliver high-quality dishes and exceptional service
• Supporting with side duties, cleaning, and setup/close-down tasks to maintain a clean and organized workspace
• Providing exceptional customer service and resolving any issues or concerns in a professional and courteous manner
What We Are Looking For
• A positive attitude, energy, and enthusiasm for delivering exceptional customer service
• Excellent communication and teamwork skills, with the ability to work effectively in a fast-paced environment
• Ability to stay calm and focused during busy periods, providing seamless service to our customers
• Previous experience in a similar role is desirable but not essential – we provide full training
What We Offer
• Competitive hourly pay and flexible scheduling to suit your needs
• Paid holidays and employee meals/discounts
• Opportunities to grow within the business and hospitality group
• A positive, team-driven work culture where everyone is valued and supported