Healthcare IT Specialist
5 days ago
**Company Overview:**
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.
The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.
We value diversity and inclusion, offer talented peers, comprehensive benefits, and career development opportunities. Our culture is guided by our mission to make healthcare work better for everyone.
About the Role:
We want to make healthcare work better for everyone. This depends on hiring the best and brightest individuals who can drive innovation in the healthcare industry.
Our teams are at the forefront of building and adapting the latest technologies to propel healthcare forward in a way that better serves everyone.
As an Electronic Health Record SME, you will leverage your background and expertise in Epic or Cerner systems to act as a primary advisor between end-users, project team members and other information technology resources.
Your guidance and insights will be instrumental in shaping transformation healthcare solutions.
We are interested in applications from individuals with at least 1 active Epic or Cerner certification, with the enthusiasm and drive to continue to broaden their experience.
- Demonstrate self-motivation and team collaboration.
- Continue to develop skills in Epic software.
Career Opportunities:
Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Letterkenny office and telecommuting from a home-based office in a hybrid work model.
Primary Responsibilities:
- Lead medium to large complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases.
- Provide Epic product function, design, build, and testing expertise and experience for assigned Epic module(s).
- Collaborate with end users to design and build the Epic system in a timely and professional manner and make corrective configuration or enhancements.
- Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs.
- Provide technical and/or clinical consultation including application configuration.
Requirements:
- Deep experience of Epic or Cerner systems, with active / current Epic or Cerner certification in at least one area.
- Direct client healthcare domain knowledge such as clinical documentation workflow, patient portal, closing encounters, and patient flow.
- Ability to take on a new application or project area with proven success.
Preferred Qualifications:
- Experience mentoring individuals or teams within the system.
- Knowledge and experience using basic and intermediate project management tools and techniques.
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