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Customer Experience Associate
3 weeks ago
About Us
At Centra, we are passionate about delivering exceptional customer experiences in a fast-paced retail environment.
Your Role
We are seeking a Customer Experience Associate to join our team, responsible for ensuring that every customer interaction is positive and memorable. As a key member of our sales team, you will be the face of our brand, inspiring shoppers with your knowledge and expertise.
Main Responsibilities
- Customer Satisfaction: Prioritise customer needs, engage with customers, and provide excellent service to ensure their shopping experience is seamless and enjoyable.
- Store Presentation: Merchandise shelves to the highest standard, maintaining a visually appealing store environment that encourages customers to explore and discover new products.
- Teamwork: Work collaboratively with colleagues to achieve sales targets and maintain a productive, efficient work environment.
- Initiative: Take ownership of initiatives, embracing new ideas and approaches to drive business growth and improve customer satisfaction.
- Personal Qualities: Demonstrate a positive attitude, strong communication skills, and a passion for delivering exceptional customer experiences.
