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Retail Leadership Position
3 weeks ago
Salary and Benefits
We offer a competitive salary and incentives, as well as a generous employee discount. Our dynamic work environment provides opportunities for career growth and development, education programs, and an Employee Assistance Programme. Additionally, you will receive annual leave, Cycle to Work scheme, and more.
Job Description
This role involves leading, motivating, and supporting the team to achieve targets and exceed expectations. You will provide hands-on coaching and guidance to team members, ensuring high standards of customer service are maintained. Your responsibilities include daily store operations, stock replenishment, merchandising, and store layout. As a point of contact for customers, you will resolve any issues or complaints with professionalism and efficiency.
Key Responsibilities:
- Lead and motivate the team to ensure targets are met and exceeded.
- Provide hands-on coaching and guidance to team members, ensuring high standards of customer service.
- Assist in daily store operations, including stock replenishment, merchandising, and store layout.
- Act as a point of contact for customers, resolving any issues or complaints with professionalism and efficiency.
- Support in staff recruitment, training, and performance management.
- Drive sales initiatives, promotions, and instore activities to maximise business performance.
- Help maintain a positive, energetic, and collaborative team environment.
- Ensure store compliance with health, safety, and company policies.
Requirements:
- Previous retail experience, ideally with leadership or supervisory experience in a FMCG/Big Box retail setting.
- Strong communication and interpersonal skills, with the ability to inspire and lead a team.
- A proactive, positive attitude and ability to take ownership of tasks.
- Exceptional customer service skills with a passion for retail.
- Strong organisational and problem-solving abilities.
- Ability to handle multiple tasks and manage time effectively.
- Flexibility to work early mornings, evenings, and weekends.
Benefits
We offer a range of benefits to support your personal and professional growth, including a competitive salary, employee discount, and opportunities for career advancement.