Care Coordination Specialist

2 weeks ago

The Municipal District of Dundalk, Ireland beBeeCareCoordination Full time €35,000 - €45,000
Job Overview

We are seeking a highly skilled Care Coordination Specialist to join our team. This role is responsible for coordinating client scheduling, staff coordination, and compliance.

Key Responsibilities:
  • Client Scheduling: Coordinating homecare nurse and caregiver placements to meet client needs.
  • Scheduling Liaison: Scheduling and roster information liaison with clients, family, nurses, and caregivers to ensure seamless care delivery.
  • Booking Coordination: Filling open bookings in a timely manner and coordinating with homecare workers and clients to resolve any issues.
  • Client Feedback: Maintaining regular contact with clients to gather feedback on scheduling and services provided.
  • Employee Support: Assisting employee queries and resolving them promptly to ensure high staff satisfaction.
  • Compliance: Ensuring staff comply with company standards before placement to maintain quality of care.
  • Payroll Administration: Following payroll policies and procedures to ensure accurate payments.
Requirements:
  • Experience: Minimum 1-2 years' experience in a similar position or related field.
  • Communication Skills: Strong written and oral communication skills to interact effectively with clients, staff, and stakeholders.
  • Attention to Detail: Attention to detail and proficiency in basic IT systems to manage client data and schedules.
  • Interpersonal Skills: Excellent interpersonal and communication skills to build strong relationships with clients and staff.
About Us:

We are a leading provider of recruitment, care, and support services with over 20 years' experience. We offer a competitive financial package, flexibility, and smart working practices.

Our Core Values:
  • Customer Focus: Putting the needs of our clients at the forefront of everything we do.
  • Accountability: Taking ownership of our actions and decisions to deliver high-quality services.
  • Responsibility: Demonstrating a sense of responsibility towards our clients, staff, and stakeholders.
  • Empowerment: Empowering our staff to make decisions and take ownership of their work.
  • Effective Communication: Communicating effectively with all stakeholders to ensure clear understanding and expectations.
  • Respect: Treating everyone with respect and dignity.

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