Assistant General Manager
5 days ago
Job Overview:
We are looking for a highly skilled and experienced Duty Manager to join our team at the Limerick Strand Hotel. As a key member of our front office team, you will play a critical role in ensuring the smooth operation of the hotel and providing exceptional customer experiences.
Main Responsibilities:
- Leadership and Coordination: Work closely with department heads to ensure seamless operations and high standards of service delivery.
- Cleanliness and Safety: Regularly inspect the hotel to ensure cleanliness, fire exit clearance, and overall safety.
- Emergency Response: Assume leadership roles in emergency situations such as fires or system failures.
- Guest Experience: Provide a warm welcome to guests, address complaints professionally, and maintain a visible presence during peak hours.
- Document Control: Manage documentation, including requisitions outside of store hours and Duty Management records.
- Training and Development: Participate in training sessions and assist in conducting show arounds.
- Support Functions: Assist with guest bookings and provide support as needed.
Requirements:
The successful candidate should possess excellent communication and interpersonal skills, be able to work independently, and have a strong focus on customer satisfaction.
Benefits Package:
- Parking facility
- Meal allowance/canteen
- Employee Assistance Programme
- Health & Wellbeing Week
- Discounted rates at sister hotels
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