Assistant General Manager

5 days ago


Limerick, Limerick, Ireland Limerick Strand Hotel Full time

Job Overview:

We are looking for a highly skilled and experienced Duty Manager to join our team at the Limerick Strand Hotel. As a key member of our front office team, you will play a critical role in ensuring the smooth operation of the hotel and providing exceptional customer experiences.

Main Responsibilities:

  • Leadership and Coordination: Work closely with department heads to ensure seamless operations and high standards of service delivery.
  • Cleanliness and Safety: Regularly inspect the hotel to ensure cleanliness, fire exit clearance, and overall safety.
  • Emergency Response: Assume leadership roles in emergency situations such as fires or system failures.
  • Guest Experience: Provide a warm welcome to guests, address complaints professionally, and maintain a visible presence during peak hours.
  • Document Control: Manage documentation, including requisitions outside of store hours and Duty Management records.
  • Training and Development: Participate in training sessions and assist in conducting show arounds.
  • Support Functions: Assist with guest bookings and provide support as needed.

Requirements:

The successful candidate should possess excellent communication and interpersonal skills, be able to work independently, and have a strong focus on customer satisfaction.

Benefits Package:

  • Parking facility
  • Meal allowance/canteen
  • Employee Assistance Programme
  • Health & Wellbeing Week
  • Discounted rates at sister hotels


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