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Community Support Professional

1 week ago

Dublin, Dublin City, Ireland CPL Full time
Role Overview

This role involves assisting our client's community by empathetically resolving inquiries on time. You will become knowledgeable about client products and community standards, making well-balanced decisions as an effective advocate for our community.

You will possess strong interpersonal skills, verbal and written communication skills, and empathy. Displaying a strong bias to doing what's right, you will investigate and resolve issues reported on client platforms, such as requests for account support and reports of potentially abusive content.