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Online Safety Specialist
2 weeks ago
The Company
You will be working for a leading global professional services company based in Dublin that's supporting operations of a major online platform.
What is the Job
As the Content Moderation agent, y ou will be responsible for helping improve the quality and safety of online content. you will be responsible for analysing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on society.
Day-to-day responsibilities
Investigate and resolve issues regarding content that is reported for account support and/or safety; flag for action, and resolve within agreed-upon turnaround times and standards of quality Understand and remain up-to-date with client policies and guidelines; resolve inquires according to defined policies and proceduresRequirements:
Fluency in German and English Strong attention to detail to ensure quality of work Good knowledge of internet and associated technologiesWhy should you apply for this role?
Competitive salary - approx. 37, in your first year Relocation package Career Growth and Progression opportunities due to fast-growth and expansion A friendly, unique and diverse multicultural team that fosters a positive, high-performing and celebratory team environment Fully paid training on systems and tools Hybrid work model Other benefits...Location: Leopardstown, Dublin 18 (Hybrid)
