Data Annotator- Russian Expert

2 days ago

Dublin, Dublin City, Ireland Cpl Full time

Community Operations Analyst - Russian Language + Culture Experts

Do you want to make a real impact in our online community? We need multilingual professionals with strong interpersonal skills, excellent communication abilities, and above all, empathy

Main Responsibilities:

Investigate & Resolve: Handle reported issues, from account support requests to potentially abusive content, via our ticketing system.Enforce Standards: Monitor and enforce our client's Terms of Use, ensuring a safe and respectful community.Stay Informed: Become well-versed in our client's products and community standards.Market Insights: Use your knowledge to find scalable solutions for our user community.Data Analysis: Gather and analyse relevant data to enhance the overall user experience.Trendspotting: Recognise trends and escalate issues beyond policy guidelines to our global team.Efficiency: Identify workflow inefficiencies and suggest improvements.

Skills & Competences:

Resilience: Operate effectively in a fast-paced, pressured environment.Interpersonal Skills: Strong verbal and written communication skills, with a focus on empathy.Adaptability: Positively approach challenges with flexibility.Decision-Making: Prioritise, solve problems, and work collaboratively.Time Management: Manage and prioritise tasks to consistently meet KPIs.

Skills:

Fluency in Russian.Proficiency in English (B2-C2).Due to specific client requirements, this role is only open to those who, having lived in Russia, have a strong understanding and affiliation with Russian culture and linguistic nuances.

Contract:

Full-time, permanent.

Compensation & Benefits:

Working Hours: Day shift (9-5.30).Location: Dublin 18, Sandyford, Dublin South.Healthcare: Private healthcare and pension contribution.Annual Leave: 25 days of annual leave.Training & Wellness: Extensive training and access to CPL's Wellness Programme.Perks: Tax Saver and Bike-to-Work Scheme.

IMPORTANT:

Due to the nature of the role, candidates must be confident in dealing with sensitive content.Eligibility to work full-time in Ireland is required (EU passport / Stamp 4 / Stamp 1G for a minimum of 12 months or renewable).

Why Apply?

Be part of a multicultural and diverse team.Great internal career progression opportunities: become a Quality Auditor, Quality Analyst, Trainer, or Team Lead.Fixed working schedule with no shift rotations.Private healthcare, and pension contributions.No prior experience required—full training provided

How I Can Help:

I will support you every step of the way during the interview process, from updating your CV to interview preparation.

#CplGTTempAug

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