Customer Support

1 day ago

Dublin, Ireland Staffline Group PLC Full time

Job description CUSTOMER SUPPORT | NORTH COUNTY DUBLIN | PERMANENT Are you looking to progress your career in the world of customer support? If so, this is the great opportunity you have been searching for…… Working hours are Monday to Friday - 5pm or 9am - with the option to work from home one day a week based on business requirements after probation period. ON OFFER| Negotiable base salary based on experienceEmployee Discounts Discounted Health Insurance Pension Contribution Employee Assistance Programme Starting with 20 days holidays increasing to 25 and option to purchase more THE ROLE |RESPONSIBILITIES|Providing day-to-day office supportAssisting customer queries via calls, emails and ticketing systemCoordinate sales orders with customers and assisting with amendmentsUpdating systems and compiling recordsGenerating invoices based on completed worksREQUIREMENTS |Previous experience in a telephone based customer support or order coordination role Previous experience with office administration dutiesExperience of customer coordination/bookings desirableProficient in MS Office including Outlook Familiar with Saleforce desirable Excellent customer service skills via callsThis is an excellent career opportunity for someone who is looking to take their customer service skills to the next level.WHAT'S NEXT?

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