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Breakfast Supervisor

1 week ago

Galway, Ireland Salthill Hotel Full time

KEY RESPONSABILITIES:

Supervisory Duties:

- Supervise and coordinate the activities of Breakfast staff and Lunch service including bartenders and servers.

- Train new employees on bar procedures, customer service standards, and POS systems.

- Ensure compliance with all health, safety, and alcohol regulations.

- Handle customer complaints and resolve issues in a professional and courteous manner.

- Maintain a clean, organized, and well-stocked bar area.


Cashier Duties:

- Accurately handle cash, credit card, and other payment transactions.

- Balance cash registers and prepare daily financial reports.

- Process orders promptly and correctly using the POS system.

- Ensure all transactions are properly recorded

- Manage and reconcile cash drawers and card readers at the end of shifts.


Customer Service:

- Greet and interact with customers in a friendly and professional manner.

- Assist customers with menu selections and upsell drinks and promotions.

- Monitor and ensure customer satisfaction throughout their visit.


Inventory Management:

- Assist in ordering and maintaining inventory levels of beverages, garnishes, and supplies.

- Monitor product quality and ensure expired or low-quality items are not served.


Other Duties:

- Collaborate with the Bar Manager and Events Manager to develop and implement bar policies and procedures.

- Assist in organizing events

- Perform opening and closing duties as required.


Qualifications:

- Proven experience in a similar role

- Strong knowledge of bar operations, beverages, and cocktail recipes.

- Excellent customer service and communication skills.

- Proficiency with POS systems.

- Ability to handle cash transactions accurately and responsibly.

- Leadership skills with the ability to manage and motivate a team.

- Flexibility to work evenings, weekends, and holidays.


If this sounds like you, please send over your CV and a cover letter explaining why you think you have what we are looking for.


Compensation: A competitive salary will be offered in accordance with your experience.

 


Benefits:

  • Company events
  • Food allowance
  • Continuous learning and development



The company

The Byrne Hotel Group is a unique collection of family owned hotels and guests houses in Galway, Dublin and the UK offering Irish Hospitality at its best. When you join the Byrne hotel group you join a dedicated team who have a strong focus on providing an exceptional guest experience. We are committed to providing training and support for our employees while fostering a culture of professional excellence. The Byrne Hotel Group offer our employees the opportunity to develop their talent and grow their career through opportunities across the group. We pride ourselves on building strong teams and a supportive working environment for our employees.

Byrne Hotel Group is an equal opportunities employer.


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